Privacy Policy

We at jackieblume.com (“Website”, “we”, “our”, or “us”) are firmly committed to safeguarding the privacy and personal data of our visitors, customers, and users. This Privacy Policy outlines our approach to collecting, using, storing, and protecting your personal data, and reflects our dedication to compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. We believe in a privacy-first approach that respects your autonomy, secures your data, and ensures transparency in how your information is handled.

1. Scope of This Policy and Role of the Data Controller

This Privacy Policy applies to all personal data collected through or in connection with your use of jackieblume.com. For purposes of the GDPR, jackieblume.com is the “data controller” responsible for determining the purposes and means of processing your personal data. This policy applies whether you are browsing our Website, making a purchase, signing up for communications, or otherwise engaging with our services.

2. Categories of Data We Process

In the course of operating jackieblume.com, we may collect and process the following categories of personal data. We take care to limit collection to data that is relevant, necessary, and proportionate.

a) Usage Data
Information automatically collected when you visit or interact with our Website, including:
– Browser type and version
– IP address and location data (derived from IP)
– Operating system
– Access times and dates
– Pages viewed and time spent
– Clickstream data and referring URLs

b) Account Data
Data provided when creating an account, ordering from us, or otherwise interacting with our services:
– Full name
– Postal address
– Email address
– Telephone number
– Login credentials (hashed passwords)

c) Profile Data
Information linked to your account or usage behavior:
– Purchase history
– Product preferences and wish lists
– User-generated content (e.g., product reviews)
– Behavioral data related to services usage

d) Communication Data
Information shared during customer support conversations or contact submissions:
– Support inquiries
– Contact history
– Message content
– Method of communication (e.g., web, email)

e) Technical Data
Device and system configuration metadata:
– Device identifiers
– Browser plug-in types and versions
– Screen resolution
– Mobile device characteristics
– Connectivity information

f) Transaction Data
Information related to purchases and order fulfillment:
– Payment method details (processed securely via third-party providers)
– Purchase amounts
– Shipping and billing addresses
– Delivery status and logs

g) Preference Data
Collected to tailor services and manage communications:
– Marketing opt-ins and consents
– Survey responses
– Preferences indicated in your account

3. Legal Bases for Processing Personal Data

Depending on your interaction with jackieblume.com, we rely on one or more of the following legal bases for the processing of personal data:

– Consent — When you provide clear consent, such as subscribing to newsletters or accepting non-essential cookies.
– Contract — When data processing is necessary to fulfill our obligations under a contract, e.g., delivering purchased goods.
– Legitimate Interest — When processing enables us to conduct our business operations in a way that does not override your rights or interests, including analytics, improvements, fraud prevention, and customer support.
– Legal Obligation — When processing is required to comply with legal and regulatory responsibilities.

4. Your Rights Under Data Protection Law

You have the following rights under the GDPR and CCPA, subject to applicable limitations and verification requirements:

a) Right of Access
You can request confirmation of whether we process your personal data and obtain a copy of such data.

b) Right to Rectification
You have the right to correct inaccurate personal data or complete incomplete information.

c) Right to Erasure (“Right to be Forgotten”)
You may request that we delete your personal data, subject to legal or contractual limitations.

d) Right to Restriction
You can request that we restrict the processing of your data under certain conditions.

e) Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format for transmission to another controller.

f) California Residents’ Rights
Under the CCPA, California residents may also exercise rights to know data collected, request deletion, opt out of data sales, and not be discriminated against for exercising privacy rights.

To exercise these rights, please contact us using the contact information provided below.

5. Security Measures

Protecting your personal information is a top priority. We implement technical, administrative, and organizational safeguards including:

– End-to-end encryption of data in transit and at rest, where appropriate
– Role-based access control and authentication
– Secure hosting infrastructure
– Regular security assessments and vulnerability scanning
– Employee training in data protection best practices
– Daily automatic backups to prevent data loss

Despite our efforts, no method of transmission or storage is 100% secure. We urge you to take precautions in protecting your data as well.

6. International Transfers of Personal Data

If your personal data is transferred outside of the jurisdiction in which it was collected (e.g., from the EU to the U.S.), we ensure appropriate protections are in place in compliance with applicable laws. These safeguards may include Standard Contractual Clauses approved by the European Commission and supplementary security measures where necessary.

7. Data Retention

We retain personal data for only as long as is necessary for the purposes set out in this policy or as required by applicable law. Retention periods vary based on data type:

– Account and Profile Data: retained while the account remains active and for up to 2 years after closure
– Transaction Data: retained for 7 years for tax and accounting compliance
– Communication Data: retained for 2 years for support reference
– Technical and Usage Data: retained for up to 12 months, unless aggregated or anonymized
– Marketing Preferences: retained until consent is revoked

Upon expiration of the relevant period, data is securely deleted or anonymized unless required for legal reasons.

8. Cookie Policy

jackieblume.com uses cookies and similar tracking technologies to enhance user experience, perform analytics, and deliver customized content. Cookies may be categorized as:

a) Essential Cookies
Necessary for Website functionality such as login and navigation.

b) Functional Cookies
Enable enhanced features like remembering your selection or settings.

c) Analytics Cookies
Collect aggregated, anonymous data to optimize performance and usability.

d) Performance Cookies
Help measure Website efficiency and diagnose errors or bottlenecks.

9. Cookie Management and User Controls

Visitors from regions covered by GDPR and CCPA are presented with cookie consent banners and given the choice to:

– Accept all cookies
– Customize preferences
– Reject non-essential cookies

You may modify your cookie settings at any time through the cookie control panel accessible on jackieblume.com, or adjust browser settings to manage cookies directly. We honor “Do Not Track” and Global Privacy Control signals where legally required.

10. Children’s Privacy

jackieblume.com and its services are not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take appropriate steps to delete it without delay. Parents or guardians who believe their child has submitted personal information may contact us for prompt removal.

11. Changes to This Policy

We reserve the right to revise this Privacy Policy at our discretion and at any time. Any substantive changes that affect your data rights will be communicated through prominent notices on our Website or via direct communication, where feasible. Continued use of jackieblume.com after such modifications confirms your acknowledgment of the updated policy terms.

12. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or the way your personal data is handled, please reach out to us at:

Email: [email protected]

We welcome your questions and are committed to resolving any privacy-related concerns promptly and transparently.

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This Privacy Policy reflects our ongoing commitment to data protection and regulatory compliance under GDPR, CCPA, and related laws. For all questions regarding your data, rights, or privacy practices at jackieblume.com, please do not hesitate to contact us.